FAQS

Are meals provided at conference?
Yes, conference is fully catered! Lunch and dinner is provided for all who register for conference, along with light refreshments for morning and afternoon tea. 

Are special dietary requirements catered for? 
We are able to fully cater for gluten-free and vegetarian diets, and there will be vegan meal options for lunch and dinner, though we cannot guarantee vegan food at morning or afternoon tea. We are not able to cater for other dietary requirements so if you have allergies you may wish to make arrangements for your meals independently for conference. We apologise for any inconvenience this may cause. Feel free to contact us for any questions about food: [email protected].

How will conference work at the different COVID-19 Traffic Lights?
At Orange level, we are not limited in the number who can attend conference.  Face masks are not mandatory but some will be available for those who wish to wear one.  Allowance for physical distancing will be made.
Should, due to COVID-19 restrictions, conference cannot be held in-person, our board will convene to discuss any possible alternatives. 

Hand sanitiser will be readily available, and QR-code posters will be clearly displayed for contact tracing purposes. If you're sick, have cold, flu or COVID-19 symptoms or are legally required to self-isolate, you cannot attend the conference

What is your cancellation policy?
In the event that either the Auckland or Christchurch 2022 Reflect conference is cancelled by the organisers or by any reason or any factor outside the control of the organisers (such as COVID-19 restrictions), we will offer a full refund of your registration fee. The liability of the organisers and CMFnz shall be limited to that refund and neither shall be liable for any other loss, cost or expense, however caused, incurred or arising. In particular, neither the organisers nor CMFnz shall be liable to refund any travel or accommodation costs incurred by delegates or their organisations. It follows that delegates and accompanying partners are advised to take out relevant insurance, including travel insurance. 

If you need to cancel your registration due to COVID-19, a full refund of your registration fee will be offered to you. You must notify CMFnz by email before or on the day of conference at [email protected]. 
If you wish to amend or cancel your registration for any reason other than COVID-19, you must notify CMFnz by email at  [email protected]. Cancellations received before 23 April will be refunded in full less an administrative fee of $30. Cancellations received after that date will result in a 100% cancellation fee being payable. All refunds will be processed after the conference has taken place.
If, for whatever reason, you book and are unable to attend, you may send a substitute by providing their name in writing to CMFnz prior to the conference - email [email protected]. 

Is there any childcare available for my kids at conference?
Unfortunately, childcare is not available at either conference.

How can I become a member of CMFnz?
You can sign up to CMFnz membership here or learn more about membership at www.cmf.nz/membership. All members are entitled to a 10% discount on conference fees.

Have your questions been answered?

For all enquiries please contact [email protected].